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Post by account_disabled on Dec 13, 2023 14:37:57 GMT 8
Even worse, after hours. It must, therefore, be a highly reliable service , available to the user whenever he needs to authenticate or, as we have seen, carry out a transaction. To always guarantee this second element it is necessary to organize adequate support , which is possibly active 24 hours a day : given the nature of the service, in fact, assistance cannot only be available during office hours, but must be able to intervene. At any time were experiencing problems. Why are these three factors so important? Let's try to imagine a hypothetical scenario. A user wants to authenticate to access our platform, but does not receive Job Function Email List his OTP code. He waits a few minutes, tries again, but the result doesn't change. Or, the password arrives, but very late. What do you imagine his opinion might be regarding the service? Not just SMS. OTP via email and push notification Up to now we have always referred to OTP codes via SMS . However, this is not the only way to go when choosing to rely on this service. Although the use of SMS is very common, one-time passwords can also be sent to the user via email or push notification , instant messages linked to the use of a specific app. “only a turned off computer is a safe computer” (cit KevinMitnick – Condor hacker.
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